Policy

Shipping Policy

Thank you for visiting and shopping at Thehairprincipal.com . Following are the terms and conditions that constitute our Shipping Policy.

 Shipment processing time

 All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping rates & delivery estimates

 Shipping charges for your order will be calculated and displayed at checkout.

 Shipment 

 The Hair Principal ships to addresses within the U.S. and U.S. Territories.

 Shipment confirmation & Order tracking

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 Customs, Duties and Taxes

 The Hair Principal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 Damages

 The Hair Principal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

 International Shipping Policy

 We currently do not ship outside the U.S.

 

 

Returns Policy

We do not accept returns or exchanges.